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wynoraquil

Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy explains how wynoraquil collects, uses, and safeguards your data in accordance with Australian privacy laws.

Information We Collect

wynoraquil collects information to provide better business communication services. We gather data through various channels when you interact with our platform and services.

Personal Information

  • Name, email address, and phone number when you contact us
  • Business details including company name and industry sector
  • Communication preferences and service requirements
  • Financial information for billing and payment processing

Technical Information

  • IP address and browser information
  • Website usage patterns and page interactions
  • Device information and operating system details
  • Cookies and tracking technologies data

We only collect information that's necessary for providing our business communication services and improving your experience with wynoraquil.

How We Use Your Information

Your information helps us deliver personalised business communication solutions and maintain service quality. We use data responsibly and only for legitimate business purposes.

  • Providing consultation services and business communication support
  • Processing payments and managing your account
  • Sending service updates and relevant business information
  • Improving our services based on usage patterns
  • Complying with legal obligations under Australian law
  • Protecting against fraud and security threats

We never sell your personal information to third parties. Any data sharing occurs only with your consent or when required by law.

Data Storage and Security

wynoraquil implements comprehensive security measures to protect your information from unauthorised access, alteration, or disclosure.

Security Measures

  • Encrypted data transmission using SSL technology
  • Secure servers with regular security updates
  • Access controls limiting staff access to necessary information
  • Regular security audits and monitoring systems

Data Retention

We retain your information for as long as necessary to provide services and comply with legal requirements. Financial records are kept for seven years as required by Australian tax law. Communication records are typically retained for three years unless you request earlier deletion.

While we implement strong security measures, no system is completely secure. We continuously update our security practices to protect your data.

Your Privacy Rights

Under Australian privacy legislation, you have specific rights regarding your personal information. We're committed to helping you exercise these rights promptly.

Access and Correction

  • Request access to personal information we hold about you
  • Correct inaccurate or outdated information
  • Update your communication preferences at any time
  • Request deletion of your data where legally permissible

How to Exercise Your Rights

Contact our privacy officer at info@wynoraquil.com with your request. We'll respond within 30 days and may need to verify your identity before processing requests. Some information may be retained for legal or business purposes even after deletion requests.

If you're unsatisfied with our response, you can lodge a complaint with the Australian Privacy Commissioner.

Third-Party Services

wynoraquil works with trusted service providers to deliver comprehensive business communication solutions. These partnerships help us maintain service quality while protecting your privacy.

Service Providers We Work With

  • Payment processors for secure transaction handling
  • Email service providers for communication delivery
  • Cloud hosting services for data storage and processing
  • Analytics tools for service improvement

All third-party providers must meet our privacy standards and are bound by confidentiality agreements. We don't share more information than necessary for service delivery.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our content.

Types of Cookies

  • Essential cookies for website functionality
  • Analytics cookies to understand site usage
  • Preference cookies to remember your settings

You can control cookie preferences through your browser settings. Disabling some cookies may affect website functionality but won't prevent you from accessing our services.

International Data Transfers

While wynoraquil operates primarily in Australia, some of our service providers may store or process data internationally. We ensure appropriate safeguards are in place for any overseas data transfers.

Data transfers only occur with providers in countries with adequate privacy protection or under strict contractual agreements that maintain Australian privacy standards.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or website notification.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Continued use of our services after policy updates indicates acceptance of the changes.

Privacy Questions or Concerns?

wynoraquil Privacy Officer

826 Hunter St, Newcastle NSW 2300, Australia

Phone: +61402280529

Email: info@wynoraquil.com

This privacy policy was last updated on January 15, 2025